Back BEST Paradise · Retrofitting Project
Contractor Governance · Prequalification
Contractor Selection &
Prequalification
Framework
BEST Paradise Structural Repair & Retrofitting Project — Professional PMC / Governance Standard
Dwarka Sector 19 Occupied Society ~₹11 Crore Project
"In retrofit projects, contractor capability is as important as engineering design."
Section 01
Why Contractor Selection Is Critical

An occupied residential retrofit is fundamentally different from new construction. The wrong contractor creates compounding risks across safety, quality, cost and time.

🏠
Occupied Society
76 families living through the project. Behavioural discipline is non-negotiable.
🔍
Hidden Deterioration
Damage only revealed after chipping. Contractor must have judgment to handle unknowns.
⚙️
Technical Complexity
FRP, microconcrete, corrosion treatment — specialist skills required at every stage.
📋
Long Duration
14–16 month project. Contractor must have financial and organizational staying power.
⛑️
Safety Accountability
Working at height in a live building. Safety systems and PPE compliance are critical.
📈
Quality Dependency
Structural repairs — if done wrong, consequences can be severe and costly to rectify.

"Retrofit execution quality depends heavily on contractor capability, supervision and governance — not just lowest price."

Section 02
Minimum Prequalification Requirements
🔧 Technical Experience
Proven retrofit / rehabilitation experience — Minimum 3 similar projects with references
Occupied society project experience — Must have worked in live residential environments
RCC repair & structural retrofitting — Demonstrated capability with completion certificates
FRP / microconcrete / corrosion treatment — Specialist application capability with references
Scaffolding & façade repair experience — Verified working-at-height capability
👥 Organizational Capability
Dedicated Project Manager — Full-time, site-based, accountable for delivery
Qualified Site Engineers — Civil/structural engineers with retrofit experience
Safety Officer — Dedicated, certified, site-resident safety responsible
QA/QC Engineer — Testing, documentation and inspection management
Skilled Trade Supervisors — FRP, masonry, waterproofing specialty supervisors
💰 Financial Capability
Minimum annual turnover — Demonstrated financial scale adequate for project value
Working capital capability — Ability to sustain operations between milestone payments
Long-duration project track record — Completion of projects of 12+ month duration
Insurance coverage — WC, third-party liability, contractor all-risk policies
✅ Compliance Capability
GST / PF / ESI registrations — Valid statutory registrations mandatory
Labour compliance systems — Attendance, wages, ID verification protocols in place
Workmen Compensation insurance — Valid WC policy covering all deployed labour
Safety manual & PPE systems — Documented safety procedures and enforcement
Section 03
Safety & Resident Management Requirements

Contractor must demonstrate capability to manage an occupied residential environment — not just execute structural works:

🪪
Verified Labour Deployment
Aadhaar verification for all workers
Police verification where applicable
Contractor-issued photo ID cards mandatory
Daily attendance tracking and reporting
Trade skill verification before deployment
🚪
Labour Movement Protocol
Defined entry/exit gates only
Restricted floor access — supervisor-controlled
No loitering in residential common areas
Working hours strictly enforced (8AM–6PM)
No unauthorized movement outside work zones
📋
WC & Insurance Compliance
Valid Workmen Compensation insurance — all labour
Third-party liability coverage mandatory
Contractor All Risk (CAR) policy recommended
Accident reporting mechanism defined
Contractor indemnity clauses in contract
⛑️
Labour PPE & Safety Systems
Helmet, harness, gloves, safety shoes — mandatory
Working-at-height certification for relevant trades
Barricading and safety net discipline
Emergency response readiness — trained personnel
First aid kit on site at all times
POSH & Behavioural Guidelines — Mandatory
Zero harassment policy — signed acknowledgment from all workers
Restricted movement areas — no access to residential floors without supervisor
No unauthorized interaction with residents, especially women and children
No photography or video recording by any labour on premises
Women resident safety sensitivity — dedicated awareness protocol
Complaint escalation mechanism — MC Secretary as nodal officer

"Occupied residential retrofit projects require behavioural governance in addition to engineering capability."

Section 04
Documents to be Submitted

All documents to be submitted before evaluation. Incomplete submissions to be disqualified:

01
Company ProfileOrganization overview, history, key projects
02
Project References3+ similar retrofit / rehabilitation projects
03
Completion CertificatesClient-issued for referenced projects
04
Client ReferencesContact details for independent verification
05
GST / PF / ESIValid statutory registration certificates
06
Insurance PoliciesWC, third-party liability, CAR policy copies
07
Technical TeamCVs of PM, engineers, safety officer, QA/QC
08
Safety ManualDocumented safety procedures and PPE policy
09
Method StatementsFor FRP, microconcrete, waterproofing works
10
QA/QC ProceduresTesting protocols, inspection formats, lab tie-ups
11
Material SourcingProposed brands, supplier list, procurement plan
12
Execution ScheduleProposed phase-wise timeline with milestones
Section 05
Technical Evaluation Framework

Evaluation should be weighted across capability, safety, governance and commercial factors:

Retrofit Experience
20%
Technical Capability
18%
Safety Systems
15%
Team & Organization
12%
Quality Systems
12%
Resident Mgmt Approach
10%
Financial Stability
8%
Commercial Rate
5%
Important: Selection should balance technical capability, safety systems, governance and commercial competitiveness. Lowest price alone is not the basis for selection in an occupied residential retrofit project.
Section 06
Suggested Contractual Guardrails

These provisions must be included in the contract before appointment:

📅
Milestone Payments
Output-linked only. No payment without certified completion.
💰
Retention Money
5% retention held until 12-month DLP ends.
📊
Variation Control
Tiered approval bands. No open-ended variations permitted.
🏷️
Approved Brands Only
Pre-approved material list. No substitution without written approval.
🔬
Third-party Testing
NABL lab cube tests, FRP pull-out tests mandatory.
📋
QA/QC Compliance
Inspection checklists, DPR submission, photo archive.
🛡️
Defect Liability
12-month DLP with contractor rectification obligation.
⏱️
Delay Penalties
Liquidated damages for delays beyond agreed milestones.
🚫
Work Stoppage Rights
MC/Consultant authority to stop unsafe or poor-quality work.
🪪
Labour Compliance
WC insurance, Aadhaar verification, ID cards mandatory.
"Lowest cost does not always mean
lowest project risk."
Successful Retrofit Project Requires
Engineering + Governance + Safety + Supervision + Transparency
Powered by
Skyvos Automation & Engineering Pvt. Ltd.
Governance — not opposition.
BEST Paradise CGHS · Dwarka Sector 19, New Delhi
Contractor Selection & Prequalification Framework